Business Communication & Negotiation
We call, email and message your Chinese partners in Chinese, then give you a clear written record in English. In-person meetings can be arranged case by case.
Every job is assessed first, then quoted.
Sound familiar?
Emails go unanswered, answers are vague, or important details get lost between languages and time zones.
What We Check / Do
- Phone calls and messages to your supplier or partner in Mandarin Chinese, on your behalf
- Email follow-ups and written confirmations in Chinese and English
- Asking for quotations, terms, lead times, MOQ, packaging and other details you specify
- Confirming agreed changes in writing so both sides have the same record
- Chasing overdue replies and documents
- Flagging inconsistencies between what was said and what was written
- Negotiating within limits you set in writing (optional — only when agreed in the scope)
The exact scope is agreed with you in writing before we start.
How We Work
- Needs confirmationYou tell us the situation and what you need checked or handled.
- Scope & authorizationWe agree what is in scope, what evidence is possible and what permissions are needed.
- QuoteYou receive a clear written quote and statement of work. No surprises.
- ExecutionWe carry out the agreed checks or tasks and log every source.
- ReviewA person reviews findings and evidence status before anything is released.
- DeliveryYou receive the agreed deliverables and can ask follow-up questions.
What You’ll Receive
| Deliverable | Contents & format |
|---|---|
| Bilingual meeting / call notes | Chinese-English summary of each call or meeting |
| Written question list | The questions sent to the partner, agreed with you first |
| Reply summary | Each answer received, with its source and date, labeled “Supplier Stated” |
| Action list | Open items, owners and next steps |
Reports are in English. Files are delivered by email or a shared folder, as agreed.
Evidence You Receive
We don’t ask you to take our word for it. With this service you receive:
| Evidence | What it shows and how you can check it |
|---|---|
| Original messages | Copies or screenshots of the Chinese emails and chat messages, side by side with our English translation. |
| Call notes | The date, time, duration and participants of every call, with a summary of what each side said. |
| Your approved question list | The exact questions we sent, which you approved before we sent them. |
| Written confirmations | The partner’s answers in their own words, labeled “Supplier Stated” so they are never mixed up with facts we checked. |
Every finding in the report points to the evidence file behind it. If something cannot be backed up, it is marked “Not Verified” and we explain why. See our commitments.
Scope & Limitations
Every item in our report carries one of these statuses:
| Status | What it means |
|---|---|
| Independently Verified | We checked it ourselves against an independent source or by direct observation. The method, source, date and evidence number are recorded. |
| Supplier Stated | The supplier or partner told us or showed us this (including photos or documents they sent). We record it, but have not confirmed it independently. |
| Not Verified | We could not confirm it — no access, no reliable source, or conflicting information. We explain why. |
| Observed remotely | Seen through a live video call, not in person. Always labeled separately; never presented as an on-site visit. |
What this service cannot confirm or does not include
- We relay and document. Statements from your partner are recorded as “Supplier Stated” unless we can verify them independently.
- We do not sign, commit or pay on your behalf unless you authorize a specific action in writing.
- We normally hold the conversation with your partner ourselves and report back in writing. Legal, medical or specialist technical interpretation is not included by default.
- We do not give legal, tax or customs advice.
- We are not your legal agent or broker.
Sample Report
Reports for this service use the same format as our published samples: numbered evidence, a status for every item, stated limitations and recommended next steps.
Request a Quote
Business Communication & Negotiation
Your fee depends on location, scope, access and the deliverables you need. You get the price in writing before anything starts.
Tell us the supplier’s city, what you need and when. We reply with a scope, the evidence we can realistically provide, and a written quote. Work starts only after you confirm.
Describe Your Task →Due diligence, not a guarantee: we report what we can reasonably verify, and our liability is limited to the fee paid for that service. Limitation of liability